Refund policy

At Seveste, we stand behind the quality of our products and want every customer to shop with confidence.

30-DAY RETURN & EXCHANGE GUARANTEE

• Returns and exchanges can be requested within 30 days of receiving your order.

• Items must be unworn, unused, unwashed, and in their original condition with all tags attached.

• Products returned with signs of wear, damage, washing, or alteration will not be eligible for a refund or exchange.

REFUNDS

• Once your returned item is received and inspected, we will notify you of the approval status of your refund.

• Approved refunds will be issued to your original payment method.

• Processing times may vary depending on your bank or payment provider.

• Original shipping charges are non-refundable.

EXCHANGES

• We offer exchanges within 30 days of delivery.

• Customers may exchange their item for a different size, color, or eligible product, subject to stock availability.

• If the requested replacement is unavailable, a refund or store credit may be offered.

DAMAGED, DEFECTIVE OR INCORRECT ITEMS

• If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery.

• Please provide clear photos of the item and packaging for verification.

• Eligible cases will receive a replacement, exchange, store credit, or full refund.

NON-RETURNABLE ITEMS

• Gift cards

• Personalized or custom-made products

• Final sale items

• Products not returned in their original condition

ORDER CANCELLATIONS

• Orders may be cancelled within 12 hours of purchase.

• Orders that have entered production or shipment may no longer be eligible for cancellation.

CONTACT US

Email: info@seveste.com

SEVESTE — Wear Your Purpose.